Team PCS believes that strong processes are the back bone of an organization. So, we have created and implemented our processes that has the flavour of many certifications. We don't believe in owing certifications and follow none. Strength of our processes is reflected in our deliveries to client.
Step 1: Prompt response to customer's enquiry by emails.
Step 2: Phone and chat conversation with customer to understand requirements.
Step 3: Training, sample work and customer satisfaction.
Step 4: Price finalization.
Step 5: Pilot project started after customer's approval of work quality.
Step 6: On going Project management with a defined process approach.
Step 7: Project delivered in phases with set quality parameters.
Step 8: Customer feedback and retention.